Planning or troubleshooting recruitment and retention efforts, creating/optimizing recruitment materials, MyChart recruitment.
Recruitment & Retention
Recruitment is challenging and always evolving. The NC TraCS Recruitment and Retention (R&R) program partners with research teams to provide tailored guidance, evidence-based insights, and practical tools—helping you navigate challenges, refine strategies, and set your study up for success.
What R&R offers:
Study Planning & Feasibility
- Feasibility and pre-award grant planning
- Recruitment protocol design
- Screening, accrual, and enrollment data planning
- Screening log review and quality improvement
- Retention strategy and planning (e.g. compensation strategy)
- Insincere participants troubleshooting (e.g. bots, scammers, imposter participants)
Clinical Recruitment & Retention Services
- MyChart recruitment guidance and messaging
- Clinician and provider engagement strategies
- Recruitment planning in clinical settings
Materials, Communication, & Design
- Recruitment language development (scripts, consents, etc)
- Lay language/plain language guidance
- Recruitment materials (flyers, web content/wireframes)
- Social media support for research recruitment
- Recruitment graphic design, branding, visual identity, and design
- Return of results and dissemination
Recruitment Platforms & Registries
- Research for Me guidance (local NC recruitment)
- ResearchMatch (national recruitment)
- Custom participant registry creation and troubleshooting
Additional Recruitment Services
- Research staff mock recruitment and consenting
- Recruitment trainings - special topics
- Templates and self-service tools
- Recruitment audit service
- Integrated recruitment support
For requesters with a UNC ONYEN or TraCS Connect account:
If you do not have a UNC ONYEN or TraCS Connect account, request an account first, and then return after approved to submit a request.
related services
Hear from Fellow Researchers...
With the Recruitment Program's help, I was able to get the participants I needed VERY quickly, therefore enabling me to complete the needed work for my project! Their help was quick, knowledgeable and crucial to my success.
— UNC Researcher
R&R helped change the team's mindset about engaging participants during recruitment. R&R is very forward-thinking and innovative especially when it comes to patient-facing materials.
— UNC Researcher