Q: What can the nurses and phlebotomists do for my study if it is taking place on the CTRC?

CTRC provides licensed nursing and certified phlebotomy staff that provides a wide variety of services, which will enable successful protocol implementation. These services include but are not limited to the following:

• Pharmacokinetic and pharmacodynamic sampling
• ECG acquisition
• Administration of study drugs
• Pediatric and adult phlebotomy

Q: What research on location and mobile research services do you offer?

Research on location services refer to nursing and coordinator services that are offered to studies performed outside of the NC TraCS CTRC but within the UNC Health Care System. Mobile research services refer to nursing and coordinator services that are offered to studies performed outside of the NC TraCS CTRC and the UNC Health Care System but within the state. We can supply our typical nursing and research coordinator services outside of the CTRC.

Q: What outpatient and inpatient hours does the CTRC offer?

See: clinic hours of operation.

Q: What if I need to see a patient on the CTRC outside of these hours?

If there is adequate demand for additional hours, then such hours will be offered. For more information, please contact the Charge Nurse regarding this matter.

Q: What is a Charge Nurse?

The CTRC has a Charge Nurse who manages the daily operations of the CTRC hospital clinics. Please contact the Charge Nurse if you have a concern related to patient scheduling, physician orders, study flow sheets, or other nursing issues.

Q: How can I contact the Charge Nurse?

If your concern is not urgent, please use This email address is being protected from spambots. You need JavaScript enabled to view it. to contact the Charge Nurse. You may also contact Janette Goins, RN, Director of Nursing at 919.843.1070.

Q: Is there an orientation for the CTRC?

An orientation for coordinators new to the CTRC is held on the third Thursday of every month. This orientation is a joint effort between Bionutrition, Regulatory Core and the CTRC. An individual orientation can also be scheduled by emailing This email address is being protected from spambots. You need JavaScript enabled to view it..

Q: How do I schedule a patient?

Please schedule all appointments using the online scheduling system.

Q: At the CTRC hospital location, how do I order and obtain blood samples that will be sent to McClendon labs?

• For outpatients, ask a CTRC staff member to give you a "lab requisition form." This form has directions regarding how it should be completed. Please follow these directions and complete all sections of this form.
• You will also need to make labels for your specimens using the patient's white card. Paper clip the lab requisition form, labels, and the patient's white hospital ID card together.
• Go to the outpatient processing assistant's desk and place your paper clipped requisition form, labels, and white card on the "labs to be entered" tray.
• The processing assistant will enter your labs into the computer system and then generate a print-out of your labs. This print-out will be paper clipped to the lab requisition form, white card, and labels. All of this will then be placed in the "labs to be checked" tray. You will need to check the print-out to ensure that your labs were entered correctly into the computer system. Once you have done so, you can request that the processing assistant time stamp your lab requisition form. You may then place all of your lab related documents in the door of the phlebotomy area.
• The phlebotomists will draw your samples, label them, and send them to McClendon labs.

Q: At the CTRC hospital location, how do I order and obtain other types of specimens that are sent to McClendon labs (i.e., urine samples, fecal samples, etc.)?

You generally follow the same process. However, you will need to collect the specimen yourself or have the patient do so. You will also have to label and then send these specimens to McClendon labs.

Q: At the CTRC hospital location, how do I order and obtain kit labs?

With kit labs, you follow the same ordering process as you would with labs, which will be sent to McClendon labs. However, you will have to pull your own kit tubes from the soiled utility room and assembled a bagged kit. You will then place this kit in the door of the phlebotomy room. When the phlebotomists have drawn your kit labs, they will place them in buckets in the soiled utility room where you can pick them up.

Q: At the CTRC hospital location, how do I order a meal or snack?

Regular meals are ordered from the Hospital Restaurant Delivery menu at the rate of $8/meal. Menus can be found in the large and small coordinator work areas. Call 984-974-2518 to place a meal order and provide the participant name, protocol number, and CTRC location (1st floor Burnett-Womack Outpatient Nurse's Desk). Expect meals to take up to 45-70 minutes from ordering to delivery time. You can order a meal in advance and provide the desired meal delivery time when placing order.

Regular snacks and drinks may be retrieved by the study coordinator from the Nourishment Room located in 1022. This room is located in a public corridor and therefore requires badge access to enter.

Controlled research meals are scheduled by emailing This email address is being protected from spambots. You need JavaScript enabled to view it..

Q: How do I schedule a DXA scan?

Email Joy Renner with the Radiology Department at This email address is being protected from spambots. You need JavaScript enabled to view it..

Q: Does the CTRC Publish Standard Operating Procedures?

Yes, our SOPs are available for download here.

CTRC Outpatient Unit Frequently Asked Questions (pdf)